Office Coordinator

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Administrative Secretary.  Under direction, this position will perform technical, administrative secretarial, and office support functions for the Deputy Chief of Staff.  The position will conduct special projects and studies and abstract information and supporting data in preparation for meetings, work projects, and reports.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Performs complex technical office support functions for a unit supervisor and professional staff within the Administrative Hearings Unit; enters system commands; keys in documents, including variable information locations; establishes the code for document recall purposes; references appeal information and correspondence; completes redaction of files consistent with applicable rules and statutes; prepares redacted files for mailing; communicates with other units with regard to obtaining complete client files necessary for appeals.
• Receives incoming mail and files, distributing to appropriate staff member; accesses tickler files to determine appropriate distribution; prepares outgoing correspondence for mailing
• Serves as lead worker to clerical staff; assigns the read and edit child abuse reports as part of the appeal process; serves as a group leader to staff engaged in complex clerical work; provides guidance, direction, and training to staff; reviews work of clerical staff; provides input into performance evaluations.
• Serves as training coordinator regarding appeal policies and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to two years of business college, or completion of high school and two years related office experience, or two years of independent business experience.

Conditions of Employment

1. Requires ability to pass a background check
2. All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.